Patient: I had a root canal treatment in 2005 on the #2 tooth.
In December of 2008, the gum was infected around the tooth and I was advised by my regular dentist to see an endodontist,
who quickly concluded that I had a failed root canal due to “an inadequate and missed canal.”
I let the dentist’s office know the circumstances and they apologized for making a mistake and offered to retreat the tooth for a 50% off their normal price, still making it $500. Keep in mind that I already paid them $850.
After the original rct. I had a gold crown placed and that was compromised during the retreatment and I had to get another one.
All of this, not including the original cost of the rct has cost me over $2,000. Even though there is no question that this happened due to their error, the dentist has refused to budge on offering any re-compensation.
Any thoughts?
Optional Information
Already Tried: So far,I’ve written 3 very polite letters, explaining what I would like them to do to rectify the situation.
They admitted they made a mistake and the endondist’s x-rays proved conclusively that they made a mistake. It boggles my mind why they think they shouldn’t be held financially responsible. I can’t think of any other business where people Continue reading I had a root canal treatment in 2005 on the #2 tooth.